MODERNIZE YOUR FIELD SERVICE WITH SWIS.
MODERNIZE YOUR FIELD SERVICE WITH SWIS.
MODERNIZE YOUR FIELD SERVICE WITH SWIS.
MODERNIZE YOUR FIELD SERVICE WITH SWIS.
MODERNIZE YOUR FIELD SERVICE WITH SWIS.
Real-time remote visual assistance for field technicians, tech service leaders, and remote customer service agents.
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Reduce operational costs by minimizing unnecessary on-site visits.
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Increase first-time fix rates with dual-camera streaming technology.
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Enhance productivity with AI-powered visual collaboration tools.
Features & Benefits
Transform Your Field Operations with Advanced AI-Driven Tools
SWIS offers a patented dual-camera streaming platform that enables real- time visual collaboration across mobile devices, tablets, and desktops.
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See What They See
Both front and rear cameras stream simultaneously, allowing real-time remote troubleshooting and diagnostics.
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Seamless Multi-Device Integration:
Works across iOS, Android, and desktop platforms for a truly cross-functional experience.
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AI-Powered Insights & Automation:
Speech-to-text capture, conversation sentiment analysis, and automated logging ensure that every interaction is recorded and analyzed for efficiency.
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Reduce Service Costs & Improve Operational Efficiency:
With fewer unnecessary site visits, your business saves money while improving service response times.
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Boost Customer Satisfaction & Employee Productivity:
Faster problem resolution leads to higher first-time fix rates, reduced downtime, and increased customer trust.
Proof of Benefits
Key Performance Improvements
Companies using SWIS have reported:
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Reduction in repeat service visits, leading to fewer truck rolls and improved efficiency.
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Vehicle inspection compliance cost plummets and time is reduced by nearly 75%.
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Higher first-time fix rate, reducing unnecessary follow-ups.
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Realize significant cost savings by reducing travel and labor expense and service delays.
Security & Compliance
SWIS is built for secure, compliant, and seamless remote collaboration.
SWIS ensures enterprise-grade security and compliance, protecting your data and operations.
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End-to-End Encryption for secure video streams and communications.
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Role-Based Access Control (RBAC) to restrict data access.
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Secure Cloud Storage with multi-factor authentication.
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Designed for 99.9% uptime to ensure high reliability.
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Privacy and security practices are guided by principles from GDPR, CCPA, ISO 27001, and SOC 2
Competition Comparison
Custom integrations, tailored branding, and full AI-powered automation.
Dual-camera streaming
AI-powered Analytics
Speech-to-text Capture
Secure Cloud Recording
Multi-device Compatibility
The Competition.
Pricing
Flexible Plans for Every Business Size
Choose the Right SWIS Plan for Your Business
Teams Plan
(2-25 field / remote workers)
[ COMING SOON! ]
- Ideal for small teams looking for cost-effective remote collaboration tools.
- Simple, plug-and-play platform with basic recording & AI insights.
Make your
small, hard-working
team
more effective.
SMB Plan
(50-100 field / remote workers)
[COMING SOON!]
- Designed for small business need to increase business efficiency and employee effectiveness
- Scalable, off-the-shelf solution for enhanced accountability & service optimization.
- Includes recording, storage, and seamless device connectivity.
Optimize your small-to-mid-sized
service teams.
Enterprise Plan
(100+ field workers)
- Custom operation design and Integration
- Tailored branding
- AI powered, recorded session summary
- Company onboarding support
- Advanced analytics,
- Speech-to-text capture,
- Secure cloud storage and
- Enterprise sized session recording and storage
- … and more
Contact us for a
conversation and demo.
Learn more today!
For real-time remote
collaboration.
FAQ
Frequently Asked Questions
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How does SWIS improve my team’s efficiency?
SWIS streamlines your customer support and field service operations through real-time, multi-way video calls, live annotations, AI-powered call summaries, sentiment analysis, and direct "see what I see" sharing. This reduces problem diagnosis time, minimizes miscommunication, and boosts first-time resolution rates.
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Is SWIS easy to integrate into my existing systems?
Yes, SWIS is designed with easy integration in mind. It offers APIs and supports custom integrations with CRM, CPE, ticketing systems, and customer portals to fit seamlessly into your workflows.
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What industries benefit most from SWIS?
SWIS delivers the greatest value to any industry that rely on field service, technical support, and real-time collaboration. Sectors such as telecommunications, utilities, manufacturing, automotive, healthcare, transportation, logistics, and home repair service providers, all benefit from using SWIS.
These industries depend on rapid problem-solving, remote diagnostics, and efficient coordination between field teams and experts—making real-time visual assistance a powerful tool for improving service quality, reducing downtime, and increasing first-time resolution rates.
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Can I try SWIS before purchasing?
Yes! We offer pilot programs and demo sessions. Potential customers can experience the benefits of SWIS before committing to a program. It’s a great way to get hands-on with the platform.
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How many users can join a session simultaneously?
SWIS currently supports multi-way video calls with up to five (5) active participants per session. However, larger audience viewing options can be configured based on your specific needs.
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Can SWIS integrate with my existing tools?
Absolutely! SWIS was built to be flexible. It can integrate with your existing tools such as Salesforce, Zendesk, ServiceNow, and other enterprise platforms through its APIs and client portals.
We’re here to help!
Request a Personalized
Consultation or Demo Today
Ready to optimize your service teams and cut operational costs?
